For any inquiries email jakestotes@gmail.com
You can expect a reply within a few hours.

Keep in touch on instagram @jakestotes and via our email list.

Lead Time (march 2025)
The current Lead time on custom orders is 1 week.
I will email you if there is a delay.

Shipping
Allow 3-5 days for your order to ship.

Orders ship from Byron Bay, Australia.

Please review your delivery address when checking out as we take no responsibility for additional shipping costs if the delivery address is incorrect or if the package is lost due to incorrect information.

International customers, please check your countries local customs policies. All additional charges or duties are the customers responsibility.

Returns
All sales are final. No returns.

Warranty
All items have a 12 month warranty.
If there is an issue that stems from the materials used or the way the item is made, we will repair it or give you a replacement/refund.